IE11 Not Supported

For optimal browsing, we recommend Chrome, Firefox or Safari browsers.

Consumer Affairs Gets Ready to Move 8 More Boards onto BreEZe

Barring a last-minute delay, the California Department of Consumer Affairs will be migrating on Jan. 19 eight more boards, bureaus and committees onto the BreEZe online licensing and enforcement system.

Barring a last-minute delay, the California Department of Consumer Affairs will be migrating on Jan. 19 eight more boards, bureaus and committees onto the BreEZe online licensing and enforcement system:

--Dental Board
--Dental Hygiene Committee
--Board of Occupational Therapy
--Board of Optometry
--Physical Therapy Board
--Veterinary Medical Board and Veterinary Technician Examining Committee
--Board of Vocational Nursing and Psychiatric Technicians
--Bureau of Security and Investigative Services

According to the department, the data that refreshes the system's online lookup functionality will be paused from Jan. 14 through Jan. 20.

As the upgrade to BreEZe occurs, some of these boards and bureaus say that their legacy systems are unable to process payments and license renewals. They encouraged their customers to do licensing transactions in November and December, weeks before the transition to BreEZe. The Department of Consumer Affairs hopes to have the online licensing functionality up and running for the eight boards and their customers by Jan. 20.

Troubles with BreEZe made headlines last year after the project's total cost jumped to $96 million from an initial $28 million estimate. The effort also was re-scoped so that only 18 of 37 boards and bureaus under Department of Consumer Affairs oversight would move onto BreEZe. Officials said the project was more complex than anticipated and the boards and bureaus had individual business needs and workflows that made the centralized system difficult to develop.

The BreEZe project team and the Department of Consumer Affairs Office of Information Services worked last month on user acceptance and performance testing, data conversion, and change management activities in advance of this month's go-live.

The Department of Consumer Affairs said Tuesday it intends to move the remaining 19 boards and bureaus onto a new licensing system. It could be through an entirely new procurement or by more work in-house.

Matt Williams was Managing Editor of Techwire from June 2014 through May 2017.