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IFB: California Next-Gen 911 Systems and Services

More than 440 Public Safety Answering Points take an estimated 30 million calls per year in California.

The 911 Branch within the California Governor's Office of Emergency Services is purchasing Next-Gen 911 core services on behalf of more than 440 Public Safety Answering Points (PSAPs) in the state.

Multiple contracts will be awarded through an invitation for bid published May 5. The CalOES 911 Branch procures next-gen 911 services via tariff rates, and CALNET 2 Master Service Agreements that expire in January 2018. The incumbents are AT&T and Verizon.

The new base contracts will be for three years, and California will reserve the option to extend for as many as four additional years.

Collectively, PSAPs take an estimated 30 million calls per year in California.

"The robust and diverse core network must be able to handle the large 9-1-1 call volume, text, video, pictures, email in an IP environment and provide remote tracking for all information that is processed from insertion to delivery in the network with a 99.999 percent reliability," the bid invitation from CalOES says. "Rapidly advancing technologies supporting NG9-1-1 services most likely will include: interfaces to high speed broadband access; evergreen network turnkey solutions; specialized; configurable policy routing functions as well as evolving text, multi-media and other data modalities."

"The result of this IFB will be to award contracts to multiple vendors who will provide a complete, end-to-end NG9-1-1 Core Service offering, which the CA 9-1-1 Branch will use to solicit bids from contractors based on a specific PSAP service location, anywhere, any size, and any call volume throughout the State of California."

Final bids are due July 8. For more details about this bid, search "IFB 2015-01911 Next Generation 9-1-1 Systems and Services" or Event ID: 0690-0000001584 on the state's procurement website.