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Office of Emergency Services Seeks Performance Audit of Public Safety Communications

The California Office of Emergency Services (Cal OES) is seeking a firm to audit the performance of the state’s public safety communications functions and issue recommendations for improvement.

The California Office of Emergency Services (Cal OES) is seeking a firm to audit the performance of the state’s public safety communications functions and issue recommendations for improvement.

The audit will encompass the Public Safety Communications Division, which oversees the state’s 911 system.

According to Cal OES, the division “designs, installs, maintains and repairs the statewide microwave network and public safety radio communications systems the State’s public safety agencies’ first responders use” and oversees the “State Emergency Telephone Number Account (SETNA) that supports CA 911, and for the design development of the statewide network that supports delivery of CA 911 calls to the State’s 452 Public Safety Answering Points (PSAPs).

About 500 of the division’s staff reside in the California 911 Emergency Communications Branch, the Radio Communications Branch and the Telecommunications Governance and Services Branch. Until 2013, the Public Safety Communications Office was within the Department of Technology.

Cal OES released a bid Jan. 7 seeking a contractor to conduct the audit. Qualified firms must have a Certified Public Accountant license, and desirable qualifications include expertise in analyzing complex accounting systems, including IT systems.

Final bid proposals are due Feb 10. Dates are subject to change.