During the course of the contract, the department expects it will transition to software as a service for some of the e-discovery functions.
The three-year budget for this project is estimated at $275,000. The department describes the proposed solution in an RFQ released Sept. 23:
The California Department of Insurance (CDI), Legal Branch; Fraud Liaison Bureau (FLB) provides legal representation of the Insurance Commissioner in qui tam (whistleblower) cases filed with the Commissioner. The FLB currently has no automated workflows or processes relating to the processing of paper and electronic discovery received in whistleblower cases. FLB's current process of manually reviewing paper and electronic eDiscovery received in whistleblower cases is time-consuming, ineffective and labor-intensive. Each FLB staff attorney who reviews paper and electronic eDiscovery documents in whistleblower cases must develop an individual system to organize, search, and retrieve eDiscovery information to support Law and Motion hearings and additional discovery requests. Approximately ninety percent (90%) of discovery received in whistleblower cases is in electronic format.
Separately, the Department of Insurance is in the planning stages for a new system that will detect suspected cases of fraud using data analytics. The Fraud Data Analytics Software (FDAS) is envisioned to use internal data and external data sources to assign a risk ranking to cases within the department's case management system. The Department of Insurance is interested in a solution based on software-as-a-service or commercial-off-the-shelf software.
