San Diego County, which is well known for contracting out its enterprise technology office and countywide IT services to a vendor — HP Enterprise Services currently holds the contract — has released its budget plan for fiscal year 2017 through 2019.
The County Technology Office has an operating budget of $13.3 million and an IT internal service fund of $163.6 million.
Here are some selected 2017-19 objectives to know, quoted from the county's proposed budget plan (PDF).
1. Integrate CCRM to support the County’s document repository and archiving solution, Documentum, and the county’s geographic information system capabilities.
2. Implement Phase I and Phase II of Automated Provisioning technologies. This will reduce the risk of unauthorized user access to the County network (applications, shared drives, etc.), automate account creation/termination and improve user account management, and ensure that the County complies with audit requirements.
3. Implement Phase I and Phase II of Automated Provisioning technologies. This will reduce the risk of unauthorized user access to the County network (applications, shared drives, etc.), automate account creation/termination and improve user account management, and ensure that the county complies with audit requirements.
4. Integrate Microsoft Skype for Business with the county's telephone system, providing capability to place phone calls from either desk phone or computer.
5. Improve the county’s ability to comply with Senate Bill (SB) 272, The California Public Records Act: local agencies: inventory (2015) by enhancing the system of record for business applications to allow for automated reporting on systems that meet the criteria to be reported upon.
6. Upgrade the county’s website authoring platform. This technology upgrade will provide county users with new and improved functionality and allow the county to remain on a current, vendor-supported version of the product.
7. Upgrade several core products that make up the County’s Enterprise Document Processing Platform (EDPP). This technology upgrade will provide county users with new and improved functionality and allow County to remain on a current, vendor-supported version of the product.
8. Implement replacement scanning software for the enterprise that is required to support the business needs of the following departments: Health and Human Services Agency, Auditor and Controller, and Purchasing and Contracting.
9. Upgrade Oracle Business Intelligence (OBI) platform to ensure currency of platform and associated components. The upgrade project will also explore database infrastructure to increase performance and availability.
10. Continue to provide project management and support to County Departments for the Microsoft Windows 10 OS upgrade effort. This multi-year effort will ensure the successful migration of all enterprisewide desktop and laptop devices to the new Windows 10 OS and that all business applications are compatible and functioning with the new OS by Fiscal Year 2019–20.
The San Diego County Board of Supervisors in November unanimously approved a $918 million contract extension with Hewlett Packard Enterprise Services. Under the agreement, the company will continue providing and managing the county’s information technology and telecommunications services for the next seven years.
