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Carrie Bishop

Carrie Bishop, a UK native, worked in technology there before coming to the U.S. two years ago and accepting the position of Chief Digital Services Officer for the city/county of San Francisco. Bishop blogs on The Service Gazette on Medium.com.

News
Commentary: Five Years of Digital Services in San Francisco
“Our early strategy was to say ‘YES!’ to everything. Typically, IT departments were known for saying ‘NO’ to every request and we wanted to differentiate ourselves. We never gave an outright ‘no.’ If we were asked to do something unrealistic or something that would not benefit users, we said ‘We’d love to help understand the problem you’re trying to solve.’”
January 21, 2022
 · Carrie Bishop
News
Commentary: Digital Services and the Apocalypse
“In many ways, it has never been easier to implement digital services. Our partners within the city are finding it much easier to think about small, iterative services that improve over time. In less wild times, we likely wouldn’t have put these services live in their current state.”
September 17, 2020
 · Carrie Bishop
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News
Commentary: From Cold Contact to Signed Contract, 'There's a Crisis in Our Sector'
"My role as Chief Digital Services Officer for the City and County of San Francisco was familiar territory, but differences became apparent early on. In fact, I had to fundamentally reassess things I thought I was sure of. I questioned the nature of my own reality, and found new perspectives."
September 24, 2019
 · Carrie Bishop
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Center for Digital Government
Center for Digital Education