Governments are actively working to transform citizen services! The best customer service solutions are ones that actually benefit your customers, meet them where they are, and help your organization. See how modern brands (like AFLAC and Anthem) handle massive volume with speed and grace, all while keeping their customers cared for – and their costs low. Join this virtual event to see the latest insights streamed live in local time.
Register now for our Oct 14th mini-online customer service summit: https://www.pega.com/events/discover/customer-service
Agenda at a glance - Wed Oct 14, 2020 - 11:00am - 1pm pacific
Keynotes & Live Q&A
- Opening and welcome from Alan Trefler
- A Customer Service Recalibration with Blake Morgan
- How Aflac Has Unleashed the Power of Agile Service
- Customer Service: Stronger After COVID-19
- Fireside Chat Q&A
Tech Showcase Live
Watch as product experts demo the latest tools and tech
Spotlight Talks
Get inspired by success stories from real clients
Event Sponsors - Interact live with our partners during the event which include:
Premier Sponsor: Accenture; Presenter Sponsors: Virtusa, TTEC, Capgemini, & Cognizant; Exhibitor Sponsor: Coforge, Infosys, ARETEANS
