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Oct 14th - Simplify Customer Service - Live Virtual Online Mini Summit

October 14, 2020 | 2:00 PM4:00 PM

Pega Discover: Customer Service Online Summit

Governments are actively working to transform citizen services! The best customer service solutions are ones that actually benefit your customers, meet them where they are, and help your organization. See how modern brands (like AFLAC and Anthem) handle massive volume with speed and grace, all while keeping their customers cared for – and their costs low. Join this virtual event to see the latest insights streamed live in local time.

Register now for our Oct 14th mini-online customer service summit: https://www.pega.com/events/discover/customer-service

Agenda at a glance - Wed Oct 14, 2020 - 11:00am - 1pm pacific

Keynotes & Live Q&A

  • Opening and welcome from Alan Trefler
  • A Customer Service Recalibration with Blake Morgan
  • How Aflac Has Unleashed the Power of Agile Service
  • Customer Service: Stronger After COVID-19
  • Fireside Chat Q&A

Tech Showcase Live

Watch as product experts demo the latest tools and tech

Spotlight Talks

Get inspired by success stories from real clients

Event Sponsors - Interact live with our partners during the event which include:

Premier Sponsor: Accenture; Presenter Sponsors: Virtusa, TTEC, Capgemini, & Cognizant; Exhibitor Sponsor: Coforge, Infosys, ARETEANS

Pegasystems Inc. is the leader in software for citizen engagement and operational excellence. Pega’s adaptive, cloud-architected software – built on its unified Pega Platform™ – empowers state government agencies, cities and counties to rapidly deploy and easily extend and adapt applications to meet strategic business needs.