Jagjit Dhaliwal

Posted By Jagjit Dhaliwal

Aug 13

Commentary: To Know the Value, Calculate the Real Cost

Think of an IT endeavor not as a project, but as a journey, and don't wait for the perfect IT landscape and perfect granular costing data to start.
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Jun 4

Commentary: Innovation in Government Demands Support from the Top

Both the public and private sector are striving for innovation, though the purpose may be different. The private companies continuously try to innovate their business, products and services, which can be purely for business survival, competitive advantage, higher revenues, lower costs and/or better margins. Public agencies may not be looking at revenue and competition, but for lower costs and better customer service.
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Apr 4

A Deputy CIO's View: Best Practices Can Bridge 2 Distinct Worlds