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Jagjit Dhaliwal

“What if we crowdsource data-sharing agreement templates that can be used as a starting point by any agency? There is so much talent in the community, and people want to help the government to be more effective, so it’s up to the agencies to tap the talent,” writes Jagjit Dhaliwal, deputy CIO for Los Angeles County.
Think of an IT endeavor not as a project, but as a journey, and don't wait for the perfect IT landscape and perfect granular costing data to start.
Both the public and private sector are striving for innovation, though the purpose may be different. The private companies continuously try to innovate their business, products and services, which can be purely for business survival, competitive advantage, higher revenues, lower costs and/or better margins. Public agencies may not be looking at revenue and competition, but for lower costs and better customer service.
A top IT executive who spent most of his career in the private sector points out that the values, motivations and metrics of success differ between industry and government — but that people are people.