The city of Santa Barbara is seeking a director for its newly established IT Department, which includes 18 positions including the IT manager and two IT supervisors and which has a combined operating and capital improvement budget of about $5.1 million. The director oversees the team, which is responsible for network infrastructure, geographic information systems, enterprise applications and web services.
The department’s key initiatives for fiscal years 2022 and 2023 include the launch of a new city website, “upgrade of the Tyler Munis financial system, implementation of a constituent relationship management (CRM) system, citywide upgrade to Microsoft Office 365, and a phone and voicemail upgrade,” the city notes in the job posting. “A comprehensive overview of the department can be viewed in the city’s 2022/2023 fiscal year budget.”
The IT director “provides vision, leadership, strategy, coaching, training and guidance to advance organizational progress, initiatives and priorities,” the posting says. The director “is an integral member of the executive team and a leader throughout the organization for maintaining, building, advancing and achieving citywide automation and technology solutions,” the posting adds.
As the first person to serve as director of the IT Department, “the successful candidate will be responsible for providing visionary and day-to-day leadership that firmly establishes the department’s value and strengthens the department’s role in support of citywide departments, residents and visitors. The new information technology director will partner with stakeholders to assess the city’s current technology for developing a master plan, formulate strategic plans to fully build the Information Technology Department, integrate technology into business plans within the city structure and develop a succession plan for staff and system continuity.”
Requirements include at least eight years of recent increasingly responsible experience in IT, with at least five years of management or executive experience, and a bachelor’s degree, preferably supplemented by training and certification in IT management practices. A master’s degree is desirable.
The application deadline is July 23. The position has an annual salary range of $161,225 to $195,970.
The city of San Rafael is recruiting for an enterprise technology manager, working in the city’s Department of Digital Service and Open Government.
“As an enterprise technology manager, you’ll work with city departments to enable smart uses of technology that our employees and community need,” the job posting states. “Digital Service and Open Government enables municipal services through business systems, resident-facing digital products, productivity and collaboration tools, and expert strategy and planning.
“You will have the rare opportunity to help transform critical, public-facing services, while ensuring that we’re building the right thing at the right time for everyone who needs it. On any given day, you might be conducting user research, process mapping, using evidence and analytics to make technical decisions, collaborating with service designers to do rapid prototyping, or managing the delivery of a product road map for key city services.”
Responsibilities of the position include:
- Develop, define and manage the vision and road map for internally and externally facing software products.
- Build services with a strong equity lens to support everyone who needs access to our services, ensuring that our products work for all members of the public without experience gaps.
- Define and deliver solutions that boost internal productivity and efficiencies as well as world-class customer experience for members of the public.
- Serve as a subject matter expert and interact with customers, senior management, city teams and vendor partners.
- Lead modernization, digital transformation, workflow automation and related process re-engineering efforts by educating the user community on features and capabilities through presentations and demonstrations.
- Oversee governance and project management activities for the productivity and collaboration product line to ensure user adoption, while simultaneously providing standardization necessary for security, compliance and discoverability.
- Create compelling end-user adoption strategies.
The monthly salary range for this position is $10,430 to $11,500, and the application deadline is July 26.
