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Carahsoft Adds Twilio to Contract for Public Sector

“We are excited to add Twilio to our GSA Schedule and continue to offer top-level solutions to the public sector,” said sales director Bethany Blackwell, who leads the Twilio team at Carahsoft.

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Carahsoft Technology Corp. has added Twilio’s solutions to its GSA IT Schedule 70 contract, making the company’s secure-communications solutions widely available to the public sector through Carahsoft and its reseller partners.

“We recognize the importance of expanding the reach of Twilio solutions to all public-sector markets and are pleased that our partnership with Carahsoft ensures this broader market access,” said Debbie Wishart, vice president of North America Public Sector for Twilio. “With our products on this GSA Schedule 70 contract, Twilio reinforces its commitment to providing local, state and federal governments with the digital tools necessary to modernize how they serve citizens.”

In a news release, Twilio said it “delivers digital engagement solutions so that public-sector customers can reach citizens on the communication channels that they prefer and want. The platform uses existing and emerging technologies to ensure citizens have access to critical government services, can participate in their communities and help build resilient infrastructure.”

In addition to the GSA Schedule 70 No. GS-35F-0119Y, Twilio is also available on the following Carahsoft contracts: NASA Solutions for Enterprise-Wide Procurement (SEWP) V; National Association of State Procurement Officials (NASPO) ValuePoint; National Cooperative Purchasing Alliance (NCPA); E&I Cooperative Services Contract; OMNIA Partners; The Quilt; and California Multiple Award Schedule (CMAS), all through Carahsoft’s reseller partner network.

“We are excited to add Twilio to our GSA Schedule and continue to offer top-level solutions to the public sector,” said sales director Bethany Blackwell, who leads the Twilio team at Carahsoft. “Through this addition, Twilio and our reseller partners provide customers with efficient tools to control communication workflows and enhance the citizen experience.”

Carahsoft won a contract award last month from the California Department of Public Health for access to “all Twilio solutions,” including SMS and MMS texting capabilities, “phone numbers, support, emails and other aspects” of an API communications platform. The department made the purchase April 15.

Twilio, according to the company news release, “enables companies to use communications and data to add intelligence to every step of the customer journey, from sales to marketing to growth, customer service and many more engagement use cases in a flexible, programmatic way.”

Carahsoft works with resellers, systems integrators and consultants, offering solutions encompassing cybersecurity, multi-cloud, DevSecOps, Big Data, artificial intelligence, open source and customer experience.
Dennis Noone is Executive Editor of Industry Insider. He is a career journalist, having worked as a reporter and editor at small-town newspapers and major metropolitan dailies in California, Nevada, Texas and Virginia, including as an editor with USA Today in Washington, D.C. He lives in Northern California.