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City Names Tech Veteran to Chief Information Officer Role

In overseeing Oxnard’s IT operations, Helen Miller will focus on rolling out the city’s new enterprise resource planning system. She will also collaborate with the executive management team to increase cyber resiliency and modernize the city’s IT infrastructure.

The Southern California city of Oxnard has named business technology veteran Helen Miller as its new IT director.

“With more than 25 years of business-technology experience in both the public and private sector, Miller brings significant experience deploying modern technological solutions that will benefit both Oxnard community members and City employees,” the city said in a news release.
Helen Miller
Helen Miller

“We’re excited to have recruited a talented professional who also happens to be an Oxnard resident,” said City Manager Alexander Nguyen. “We look forward to Ms. Miller modernizing the IT department.”

In overseeing Oxnard’s IT operations, Miller will focus on rolling out the city’s new enterprise resource planning (ERP) system. She will also collaborate with the executive management team to increase cyber resiliency and modernize the city’s IT infrastructure to serve the city, which has a population of more than 200,000.

“I am thrilled to join the city of Oxnard and lead the city’s business-technology transformation,” Miller said in the news release. “I look forward to the journey and collaboration ahead in establishing best practices, enhancing operational efficiencies, and providing continuous improvements that benefit our community and deliver outstanding services to residents and city staff.”

Miller previously served as a senior IT director for Gold Coast Health Plan (GCHP) and was responsible for transforming that entity’s IT department.

Before her affiliation with GCHP, Miller was the chief information officer for the city of Ventura for more than five years. In that role, according to the news release, she was responsible for collaborating with each of the city’s 10 departments to create a cohesive technology vision that provided an optimum return for its technology investment.

“The department’s successes included implementing new technologies for improved public safety; managing two major upgrades to the city’s ERP systems; improving cybersecurity for city operations; and investing resources in training and improved customer service to increase the productivity and efficiency of the department,” the release said.

Miller began her tech career with Fidelity Federal Savings and Loan, and her subsequent affiliations include MCA Universal Music Group, AGIA and Ventura County government.

She is a graduate of University of Redlands, where she earned a Bachelor of Science degree in information systems. She has her Certified Government CIO credential from Rutgers University and a master’s certificate in population health from Johns Hopkins Bloomberg School of Public Health.
Dennis Noone is Executive Editor of Industry Insider. He is a career journalist, having worked at small-town newspapers and major metropolitan dailies including USA Today in Washington, D.C.