Auditor Publishes Follow-Up on VoIP Audit of CPUC
The California Public Utilities Commission has resolved, or is working to resolve, issues cited by the State Auditor's Office in its assessment of how Internet phone carriers handle data relating to customers. The auditor has been advising the Legislature for five years to give the CPUC the authority to collect carrier data, but lawmakers have not acted.
In 2014, the State Auditor’s Office issued 18 recommendations to the California Public Utilities Commission (CPUC) related to data management, infrastructure and security in its Voice over Internet Protocol (VoIP) system.
In the same report, the auditor made just one recommendation to the Legislature: Give the commission the authority to collect information from providers regarding their VoIP customers, and require VoIP providers to...