Insider
EDD Purchasing Reflects COVID’s Wrath on State Workforce
The state Employment Development Department, hit by technological snafus and a crush of demand, awarded an $11.5 million contract last month for client call center services.
The state Employment Development Department, bedeviled by technological snafus and a crush of new demand as the COVID-19 pandemic sidelined a big part of the state’s workforce, awarded an $11.5 million contract last month for client call center services.
That award went to Maximus of Reston, Va., as a non-competitive...
