For Riverside CIO, Pandemic was Part of Perfect Storm
The city was working on its Continuity of Operations plan when the pandemic forced everyone to work remotely. Chief Innovation Officer George Khalil and his team had to scramble, and security was paramount. And the city didn't have an IT security chief.
When the COVID-19 pandemic hit California in March, Riverside was in the midst of working on its Continuity of Operations (COOP) plan. It was also without a chief information security officer. And suddenly, because of the work-from-home restrictions, the IT staff had to equip hundreds of city staffers with secure laptops.
“It’s a funny time, because you realize there are so many gaps in your COOP even as you’re executing...