Hawkins, based in Southern California, has been affiliated with major companies in technology, including Dell, CompuCom, Check Point and Forescout Technologies. Most recently, he was a senior account manager for SLED with Nth Generation Computing.
In his LinkedIn profile, Hawkins cites his experience “building and leading integrated sales operations and increasing revenue.”
Genesys offers a cloud-based platform for contact centers, including artificial intelligence, chatbots and voicebots.
Hawkins has professional certifications from HPE, Cradlepoint, Veeam Software, Nutanix and Microsoft.
He has an associate’s degree in math and science from Hudson Valley Community College and a bachelor’s in science from the State University of New York at Albany.