IE11 Not Supported

For optimal browsing, we recommend Chrome, Firefox or Safari browsers.

Major City Begins Recruiting for Deputy Chief Information Officer

The main responsibility of the role is managing the provision of public safety and IT services including computing infrastructure and security, voice, data, radio, and video communications on a 24/7 basis, according to the job posting.

This story is limited to Techwire Insider members.
This story is limited to Techwire Insider members. Login below to read this story or learn about membership.
The city of Los Angeles has opened recruitment for a deputy chief information officer (DCIO) who will lead the city Information Technology Agency’s (ITA) Infrastructure Bureau.

Ted Ross
Los Angeles CIO Ted Ross
The deputy will function as one of three agency assistant general managers (AGMs) who report to the agency’s general manager and CIO, Ted Ross.

“The AGMs work closely with their division managers, senior members of other city departments, the City Council and the office of the mayor,” the job posting says.

The AGM’s main responsibility is managing the provision of public safety and IT services including computing infrastructure and security, voice, data, radio, and video communications on a 24/7 basis, according to the posting.

“The AGM must plan, organize, coordinate, and direct the activities of the bureau and apply sound management principles and techniques in building and maintaining an effective workforce,” the posting says. “Additionally, the AGM will assist the GM in formulating and implementing policies, programs, procedures and standards for the activities of the ITA, as well as setting and aligning IT vision and strategy with the department’s overall objectives and resources.”

The AGM will oversee the divisions that make up the Infrastructure Bureau:

  • Voice and Data Communications Services, which includes Transport Engineering (citywide fiber network, material support, data integration), Data Network Engineering (citywide and Los Angeles Police Department), Network Control Center (data installation, maintenance and construction), and Network and Connectivity Management (firewalls, proxy services, remote access, domain controllers). Sections also include Voice/Call Center Network Engineering, Telephone Management (citywide telephone cost accounting and cellular and mobile support), Intrusion Alarms/Command Post/Citywide Voice Support (voice network installation, maintenance and construction, LAPD/L.A. Fire Department command post setup and operation, security alarm and camera installation and maintenance), and Citywide Facilities and Systems (Prop Q and F projects for new construction).
  • Public Safety Communications Engineering Services Division: Sections within this division are Voice and Radio Transmission (radio and microwave repair, maintenance and installation), Dispatch Center and MDT (LAPD/LAFD mobile data radio and dispatch center systems engineering and mobile data transmitter support), Shop Services (mobile services, maintenance and installation, fabrication, aviation installation and maintenance), Field Services (base installation, maintenance and construction, microwave operation and support, data transport and alarm maintenance), and LA RICS Engineering.
  • Enterprise Systems & Operations Division (data center): Manages the city’s 24/7 data center and provides citywide systems infrastructure support for key financial, business and public safety systems. This includes distributed computing systems, cloud infrastructure, enterprise identity management and remote teleworking platforms, enterprise storage, and other data center operations. This also includes support for a disaster recovery hot site located in another state.

Candidates should have a bachelor’s degree from an accredited four-year college or university in IT, management information systems, business information systems, electrical engineering, communications engineering, computer engineering or a closely related field. The ideal candidate will have at least five years of experience with significant, full-time paid management responsibility overseeing IT operations, with an emphasis on project management, communications services or infrastructure support. Experience with public safety technology systems, government IT management or disaster recovery/critical business resumption is highly desirable.

Specific responsibilities of the position include:

  • Set the mission and vision for the Infrastructure Bureau, in partnership with the CIO;
  • Provide leadership, coaching and direction to the Infrastructure Bureau leadership team, professional employees, and field staff;
  • Act as a trusted IT infrastructure technical adviser to the CIO and other IT leaders/city executives;
  • Maintain currency on new infrastructure technologies/platforms and provide direction on what technologies should be introduced to meet the needs of internal and external customers;
  • Leverage influence and negotiation skills across city departments and IT staff to enable cost-effective and innovative shared solutions;
  • Lead the Infrastructure Bureau as a change agent who assists staff in transitioning to new infrastructure platforms while maintaining service levels for existing platforms;
  • Champion Infrastructure Bureau involvement in innovation efforts to take advantage of opportunities;
  • Serve on internal and external IT policymaking committees and drive the development of enterprise technology standards, governance processes and performance metrics to ensure that the IT infrastructure delivers value to the city;
  • Negotiate and partner with vendors to deliver cost-effective, innovative infrastructure solutions to support the strategic objectives of the city and ITA.

“Interested applicants are encouraged to apply as soon as possible,” the posting says. “Only the most qualified applicants will be interviewed.”

The position has an annual salary range of $145,032 to $217,861, and the application deadline is 4 p.m. Nov. 5.
Dennis Noone is Managing Editor of Techwire. He is a career journalist, having worked as a reporter and editor at small-town newspapers and major metropolitan dailies in California, Nevada, Texas and Virginia, including as an editor with USA Today in Washington, D.C. He lives in the Northern California foothills.