Reading List: Digitizing Emotions, Remaining Agile, and Citizen Privacy

In culling through hundreds of news stories every week, Techwire comes across some interesting reads that don't quite fit our template for a full story, but which might be of interest to our readers. Here are a few links that we thought were worth a click — and a podcast that's worth a listen. Enjoy! 

• From voice and facial recognition tech to artificial intelligence and biometrics, brands can, for the first time, not only measure engagement, but they can also measure emotion and how a particular experience made someone feel. 
• Dropbox says it's glad to have settled — without admitting liability — a dispute with district attorneys in four California counties over the company's auto-renewal procedure.
• Jon Coss is the founder and CEO of Pondera Solutions, but he also blogs about consistently interesting topics, often around the topics of waste, fraud and abuse in and of government. How can you resist a headline like "How to Steal $80 Million, Five Cents at a Time?"
• In order to deliver targeted outcomes faster, senior leaders, agency program managers, IT professionals, government lawyers and procurement experts must shift from a process-focused to an outcome-focused mindset as part of the agile methodology.
• One in five Americans are now "smartphone-only at home" Internet users, according to a new study by Pew Research Center. Also, a declining majority of adults believe that the Internet has been good for society.
• And, for your listening pleasure: Data is improving government services, but at what cost to citizens' privacy? That's the topic of an engaging podcast featuring Governing magazine's Zach Patton and J.B. Wogan. (Governing is a sister publication of Techwire.)