The nation’s 10th-largest city is expanding its IT capabilities under the direction of Chief Information Officer Rob Lloyd, and in the past year has also hired a chief information security officer and an assistant chief information officer. It’s currently recruiting for other IT positions, including Enterprise Technology manager.
The business process analyst position entails functions and responsibilities including:
- Develops deep expertise of the city’s internal and client-facing productivity, collaboration and business process automation technologies; and documents complex software functionality.
- Understands the city’s business processes and business productivity goals across different product domains.
- Participates in the product discovery phase by helping project managers and product managers gather, define and refine requirements through sessions with end-users, subject-matter experts and product owners.