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State Digital Innovation Director on 2021 Tech Opportunity
“We have to focus on reinventing big and small things like application forms, eligibility requirements, legacy technology systems, and even call centers and field offices to better serve Californians,” says Udaya Patnaik, the first-ever director of the California Office of Digital Innovation.
As 2020 drew to a close, Techwire asked California government technology officials, legislators and industry watchers for their viewpoints on what the year ahead may hold for IT, data and innovation initiatives in and around government. Udaya Patnaik, the inaugural director of the
