In a request for quote for IT services released Dec. 23, the California Governor’s Office of Emergency Services (CalOES) seeks “Business Consulting Services and Lotus Notes Technical Support Services.” More specifically, the Office is looking for business consulting services to include “development of a plan to migrate from a legacy Lotus Notes implementation” and technical support “to support the current system … while migration to the new systems is underway.” Among the takeaways:
- Development of the plans to move off Lotus Notes will comprise 30 percent of the business consulting services candidate’s work and will include “facilitating sessions with approximately eight functional areas using approximately 50 databases” to understand what they do, analyze requirements and recommend new solutions. The Lotus Notes databases in question “vary in complexity consisting of flat structures, business logic and workflows.” Seeking and evaluating business requirements, analyzing them and developing a migration road map each account for an additional 25 percent of the candidate’s work. The remaining 20 percent of the candidate’s work consists of documentation — including writing, maintaining and updating documents to “define application development.”
- The business consulting services candidate’s tasks include documenting CalOES’ high-level IT architecture; documenting the specific Lotus Notes apps onto which specific platforms and in what sequence; and creating and maintaining a detailed project plan. The technical support services candidate’s tasks include providing technical support for Lotus Notes under “direction of the CalOES Application Development Services Manager, Information Technology Manager I.”
- Among the expertise required, business consulting candidates should have experience “developing plans to migrate Lotus Notes applications to Cloud technologies such as SharePoint, .Net and Salesforce.” The candidate should also be expert in “analyzing, documenting, creating project plans and road maps, re-engineering business processes, and re-designing workflows.” Successful candidates in technical support services should have experience in supporting Lotus Notes.
- The contract award date is Jan. 21 and it’s a one-year pact through Jan. 20, 2022, that gives the state the option to extend it for up to one additional year. Responses are due by 10 a.m. Monday and will be reviewed by Jan. 14. Interviews will be conducted Jan. 15-19. The contract is not to exceed $240,000, and the RFQ indicates CalOES is under “no obligation” to “utilize the entire amount.”
