Most residents aren’t necessarily familiar with the intricacies of government bureaucracy, Quirarte said — and public-sector officials shouldn’t expect them to be.
Video: Alpha Project Could Better Connect Residents to Services
The project leader for Alpha, the sprint to transform the state website, talked about what it may accomplish.
Most residents aren’t necessarily familiar with the intricacies of government bureaucracy, Quirarte said — and public-sector officials shouldn’t expect them to be.