What an EDD Modernization Might Look Like
A strike team announced by Gov. Gavin Newsom still has most of 45 days to assess services and technology at the Employment Development Department, which has been criticized for its response to residents during the COVID-19 pandemic. Here's how EDD might update the way it calculates unemployment insurance to meet a federal relief proposal, and what a strike team roadmap could contain.
Editor’s note: This story has been updated to correct erroneous references to a state agency. The agency referred to is the Employment Development Department.
State officials face a large and evolving task as they work to improve service and modernize technology at the California Employment Development Department (EDD).
The department has come under fire...