The DMV proposes to upgrade/replace the current Customer Flow Management System (CFMS) to web-enabled technology to track and manage DMV Field Office (FO) customer traffic and wait times. The system is expected to provide enhanced report capabilities that will help the DMV manage and reduce customer wait times.

Project Details

Agency / State Entity
Motor Vehicles, Department of
Total Cost
Last Approved Start Date
Last Approved Finish Date
Criticality Rating
IPOR Reporting Period Overall IPOR Rating
10/01/2017 - 10/31/2017
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