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Intranet Business Opportunities and How to Identify Them

Organizations and businesses in recent years have sought ways to increase the productivity of their workforces, and eliminate barriers to communication.

One way of increasing productivity and removing barriers to communication has been the implementation of intranets. These private computer networks have the look and feel of public websites or social media feeds, allowing for seamless communication, collaboration, and sharing of resources.

Some organizations have not adopted intranet platforms, instead opting to rely on a variety of other solutions, such as email and third-party messenger systems. Others have implemented intranets which, after years or decades of growth and changes in organizational scope and scale, no longer meet their present-day goals and vision.

Whether you have an existing intranet or not, there are common problems that can indicate that a modern intranet system is necessary for your continued success.

Organizations sometimes reach a halt where the necessary scope of a new intranet system is daunting, but the ability to grow and improve their level of service requires attacking the problem.

In early 2019, we were approached by the California Department of Water Resources. The scope of the DWR is immense. They are responsible for supplying water to 27 million Californians and 750,000 acres of agricultural land, and also provide oversight for more than a dozen dams in the state of California. These responsibilities require a large, diverse workforce: the DWR is composed of approximately 3,500 employees across 14 offices in various urban and rural locations.

As you can imagine, any and every hindrance to communication was keenly felt. They knew their needs had outstripped their existing internal communication infrastructure. But it takes a significant, committed effort to shift focus from short-term, day-to-day priorities, and taking a step back and seeing the big picture.

To their credit, DWR recognized they had hit a point where they couldn’t hide from the challenge any longer, and had to get all relevant stakeholders involved: execs, operations, IT, communications, HR and legal, and of course, their base level employees.

 



In the video presentation “Building an Engaging Intranet with Sitecore” prepared for the Sitecore Symposium 2020, DWR’s Bianca Sievers and Kevin See, and SymSoft’s Bhavik Patel share their experience and anecdotes about the project requirements, organizational support, executing on the vision, and project outcomes.

An inadequate intranet often results in the loss or misplacement of institutional information, failures in communication between executives and employees, and ongoing difficulties for the rank-and-file.

The difficulties that arise from aging, insufficient intranet are often felt both at the organizational level, and at the personal level.

Enjoy the video presentation we delivered at Sitecore Symposium, read more about typical problems that may arise at the macro scale, and contact us with specific inquiries about your intranet project.

 

 

 

 

Symsoft Solutions
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