Health and human services is shifting to a coordinated health and social care system that addresses the behavioral and social determinants of health and well-being. Consider this: Accenture Citizen Pulse Survey results reveal that 63 percent of U.S. citizens think their family’s needs would be better met if publicly funded health-care and human services programs were more coordinated.
Delivering on this potential is a massive shift for agencies. It demands using data and analytics in entirely new ways — now. After all, data insight and analytics are non-negotiable for collaboration that truly blurs boundaries. With “data done right,” health and human services agencies can become more agile, optimize decision processes, prioritize actions, align finite resources, measure performance and speed outcomes.