Organization

St. Luke’s University Health Network is a non-profit, regional, fully integrated, and nationally recognized network providing services at seven hospitals and more than 270 outpatient sites.

The Challenge

Diverse sources of data made it difficult to obtain a single, consolidated view of critical information in support of clinical, financial, and operational analysis.

The Strategy

Create an enterprise health data warehouse with a single view of key business entities to support analytical applications that allow stakeholders to gain insights across all mastered data domains and covering the full continuum of patient care.

The Results

The new technology platform has enabled St. Luke’s stakeholders access to a single source of trusted information that is truly actionable and drives improvements in operational processes.

Information Builders Solution

Omni-HealthData, WebFOCUS, and WebFOCUS Portal.

St. Luke’s University Health Network Drives Decisions With Data

Omni-HealthData Supports Advanced Data Management and Analytics

A non-profit, regional, fully integrated and nationally recognized network, St. Luke’s University Health Network (SLUHN) provides services at seven hospitals and more than 270 outpatient sites. The network’s service area includes Warren County in New Jersey, and Pennsylvania’s Lehigh, Northampton, Carbon, Schuylkill, Bucks, Montgomery, Berks, and Monroe counties.

St. Luke’s has earned many honors for clinical excellence, including Truven Health’s 100 Top Major Teaching Hospital and 50 Top Cardiovascular Hospital. It is also a multiyear recipient of the Most Wired award, recognizing the breadth of its informa-tion technology applications for electronic medical records, telehealth, online scheduling, and pricing information.

As a testament to technology excellence, St. Luke’s is well on its way to transforming itself into a data-driven organization by creating Insights, a comprehensive healthcare enterprise data warehouse (EDW) and business intelligence (BI) platform that supports a large suite of reporting and analytics applications. This system was implemented with Information Builders’ WebFOCUS and Omni-HealthData.

According to Amanda Mazza, director of Analytics and BI at St. Luke’s, the requirements for this BI/EDW initiative included improving clinical quality, reducing costs, improving patient experience, building market share, and fostering success under value-based reimbursement models. Senior executives from across the network helped establish these goals and priorities. The entire team was committed to increasing self-service reporting capabilities for end users and replacing a legacy warehouse and BI system.

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